The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
Off-site car park
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
General
No smoking on site
Free Wi-Fi in public areas
Free parking
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
Currency exchange
Vending machines
Fire extinguishers
Sports & Fitness
Fitness centre
Hiking
Horseback riding
Cycling
Tennis court
Bowling
Golf course
Fishing
Guest Parking
Electric kettle
Services
Room service
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Children's pool
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sauna
Shallow end
Room features
Air conditioning
Heating
Terrace
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
The Mall,
Waterford,
Ireland,
Waterford County
Map view
street view
The Mall,
Waterford,
Ireland,
Waterford County
City landmarks
Museum
Edmund Rice Heritage Centre
940 m
Waterford
Double Tower
670 m
Jenkin's Lane
Beach Tower
770 m
Church
Saint Saviours Dominican Fathers
1.2
km
Nearby
Museum
House Of Waterford Crystal
220 m
Museum
Waterford Treasures Medieval Museum
180 m
Museum
Reginald's Tower
90 m
Church
Christ Church Cathedral
190 m
Church
Cathedral of the Most Holy Trinity
420 m
Museum
Bishop's Palace
180 m
Meaghers quay River Front
Thomas Francis Meagher statue
20 m
29 William Street
Lost at Sea Memorial
120 m
10 Bailey's New Street Viking Triangle
King of the Vikings VR
200 m
2 Cathedral Square
John Condon Memorial
180 m
Meagher's Quay
Clock Tower
490 m
High Street and Henrietta Street
The Viking Triangle
310 m
Meagher's Quay
540 m
Stradbally More Knockrour
Stradbally Cove
540 m
Square
The Apple Market
540 m
Bailey's New St
French Church
120 m
Coumshingaun Lough
540 m
Park
People's Park
640 m
Olaf Street/Peter Street
St Olaf's Church
260 m
2 The Mall Opposite Reginalds Tower on the Quay
Coningbeg & Formby Memorial
40 m
Gallery
Soma Contemporary Gallery
70 m
16 Bailey's New St
Viking Sword
90 m
Baileys New Street Near Reginalds Tower
Viking Sword & Longboat
90 m
Museum
Greyfriars Municipal Art Gallery
130 m
Square
William Vincent Wallace Plaza
170 m
1 Cathedral Square
Marriage of Strongbow and Aoife Statues
190 m
Restaurants
The Munster Bar
160 m
Bailey's New St
La Fontana
180 m
124 The Quay
Cafe Royal
80 m
Theatre Royal The Mall
Lara Restaurant
80 m
The Mall Tower Hotel
Waterford Crystal Cafe
180 m
House of Waterford Crystal The Mall
Emiliano's
340 m
21 High Street
The Fat Angel
230 m
1-2 Cathedral Square
Sabai
200 m
19 The Mall
Madhavi Indian Restaurant
310 m
Newtown Road 2 Parkgate House
Kashmir Tandori
350 m
18 High Street
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Beautiful view
Excellent service
Needs updating
Dining quality concerns
7.6/10
Very good
Rooms
7.4
Location
8.1
Service
8.2
Dining
7.2
Guest reviews
7.6/10
based on 9 reviews
8.4
8.4/10 based on 1477 reviews
Jason
United States,
April
2024
7.0/10
The hotel room was very comfortable, but the lack of security made me feel unsafe. The strong smell of smoke from the previous occupants was a big issue. The shower spraying onto the sink unit was inconvenient, but the overall comfort level was good.
Rooms
8.0
The room was comfortable, but the security could be improved. The shower spraying onto the sink unit was inconvenient.
Service
7.0
The dinner service was friendly and attentive, but I felt that the hospitality could have been better from the hotel owners or management.
Location
8.0
The hotel is in a perfect location not far from the city center, but the noise was a concern. The small balcony area was a nice touch.
Dining
6.0
The dining experience was somewhat chaotic, and the cold selection apart from cereals and fruit was limited.
Facilities
6.0
The hotel offered basic facilities, but nothing extraordinary was provided.
William
United Kingdom,
March
2024
8.8/10
My stay at the hotel was amazing. The rooms were clean, comfortable, and spacious with a big bed and a luxurious shower. The staff was incredibly friendly and helpful. However, there were some issues with the air conditioning unit directly below my room and a bit of noise from it. Overall, a great experience with some minor inconveniences.
Rooms
8.0
The rooms were fabulous, overlooking Regionalds Tower and the Marina. They were clean, comfortable, and spacious, providing a great night's sleep.
Service
9.0
The service was exceptional. They went above and beyond to make sure I had a beautiful room with a better view. The staff was super helpful and made my stay very enjoyable.
Location
9.0
The hotel's location was brilliant, centrally located with easy access to stores and sightseeing spots. The staff were friendly, and I enjoyed the breakfast served.
Dining
9.0
The dining experience was excellent, with a variety of delicious options to choose from. The food was reasonably priced and served in a beautiful new restaurant.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay.
Michael
United Kingdom,
February
2024
8.2/10
I had a lovely stay at the hotel. The rooms were amazing with a beautiful view of the river, spotless, and spacious, although it was a bit too hot during the night. The service was exceptional, with friendly and professional staff who were very informative and went out of their way to enhance our dining experience. The location was excellent, offering free parking and easy access to Waterford's attractions, shopping spots, and the shore. However, the hotel might need some updating, especially in the dining area. The dining experience was pleasant overall, but there were some issues with staff availability and the quality of some items.
Rooms
8.0
The rooms were amazing with a beautiful view of the river, spotless, and spacious, although it was a bit too hot during the night.
Service
9.0
The service was exceptional, with friendly and professional staff who were very informative and went out of their way to enhance our dining experience.
Location
9.0
The hotel's location was excellent, offering free parking and easy access to Waterford's attractions, shopping spots, and the shore.
Dining
7.0
The dining experience was pleasant overall, but there were some issues with staff availability and the quality of some items.
Facilities
The hotel offers various facilities, but some areas might need updating.
Beautiful view
Needs updating
Gregory
United Kingdom,
February
2024
8.0/10
I had a mixed experience at The Tower Hotel Waterford. The rooms were spacious and luxurious, almost like a fancy American hotel but had some maintenance issues like missing essentials. The service was outstanding and made my stay a breeze. The location was superb with easy access to the city and stunning views, but it was a bit too busy for my liking. The dining was enjoyable with lovely river views, but there were some limited options. Overall, a decent stay with its ups and downs.
Rooms
7.0
The rooms felt large and spacious, akin to what you'd find in a luxury American hotel but at a more affordable price. However, there were some maintenance issues like missing soap/shower gel and locker problems.
Service
9.0
The service at The Tower Hotel Waterford was simply brilliant. The staff really made this hotel shine and were incredibly helpful during my stay.
Location
8.0
The location was excellent, offering easy access to the city on foot and providing lovely river views from the bar and restaurant. However, it was quite busy the night I stayed.
Dining
8.0
The dining experience was enjoyable, especially with the nice river view. The food served was of good quality, though there were slightly limited options.
Facilities
8.0
The facilities at the hotel were top-notch, offering everything I needed for a comfortable stay.
Dennis
United States,
January
2024
7.4/10
I was delighted with the stunning room view over the river and comfortable bed, but the poor sound insulation was a downside. The service was magnificent and very helpful, although the constant knocking on the door was a bit much. The location near the Viking quarter was perfect for exploring the historic center, but the hot food seemed to be waiting a long time. The dining experience was a hit with delicious waffles, but the lack of variety was disappointing. The hotel offers a range of facilities but lacks proper attention to room upgrades.
Rooms
7.0
The room was beautiful with a very big comfortable bed and a lovely view of the River from our window, although the sound insulation and water pressure were poor.
Service
8.0
The service was magnificent and very helpful, but the constant knocking on the door every 10 minutes was a bit excessive.
Location
8.0
The location in the center near the Viking quarter was perfect for exploring the historic center, but the hot food seemed to take a long time.
Dining
7.0
The dining experience was a hit with delicious waffles, but the lack of variety in options was disappointing.
Facilities
7.0
The hotel offers a range of facilities, but they need to focus on delivering room upgrades.
Les
United Kingdom,
August
2023
7.8/10
The hotel had both positives and negatives. The rooms, though clean with a great view, were noisy due to the elevator and traffic noise. Payment had to be made in full at check-in with no option for charging items to the room.
Rooms
7.0
The room was clean and a lovely size with a great view, but noisy due to the elevator and traffic noise.
Service
9.0
The service was great, the staff, especially the young people, were friendly, kind, and chatty, making the stay memorable.
Location
8.0
The location was ideal for accessing local attractions and restaurants, though it could get busy at times.
Dining
7.0
The dining experience was a hit, but breakfast was disappointing possibly due to limited options.
Facilities
8.0
Facilities were good, though all payments had to be made upfront without option to charge to the room.
Ray
United Kingdom,
June
2023
7.8/10
My stay at the hotel was pleasant overall. The rooms were spacious but faced the car park, which was a bit noisy until late at night. The service was friendly, with some minor hiccups. The location was ideal, near the river and the historic center. The dining experience was enjoyable, with lovely river views. The facilities were decent, although there were a few areas that could be improved.
Rooms
7.0
The rooms were lovely and spacious, helping to keep a comfortable temperature at night. However, facing the car park was not ideal, especially with the noise until 4am.
Service
8.0
The staff, especially Susie, were very friendly and helpful, although there were some minor issues like not knowing the restaurant toilets location at first.
Location
9.0
The hotel's location was perfect, overlooking the river and close to the historic center, offering a lovely view and convenient access to shops and restaurants.
Dining
8.0
The dining experience was the highlight of my stay, with good food and views over the river. However, there was a significant queue at times.
Facilities
7.0
The hotel's facilities were satisfactory, providing the essentials for a comfortable stay, although there is room for improvement in some areas.
Gordon
United States,
June
2023
7.6/10
The hotel has just been renovated, offering fabulous views and high-standard decor in the rooms. They are well-furnished and comfortable, although a bit noisy being at the front, especially with open windows due to the room being too hot. The rooms are modern and clean, which enhances the overall experience.
Rooms
8.0
The rooms have been just done up and offer fab views and high-standard decor. They are well-furnished and feature a comfortable large bed.
Service
7.0
While the front desk staff didn't maintain eye contact and seemed a bit blunt, Johnny stood out as a credit to the hotel. However, they were extremely accommodating to our large group with young children, especially in the bar.
Location
8.0
The hotel's location is very good for exploring Waterford city, with convenient parking. However, the view from the room facing a derelict building was not ideal. It's a good spot for the Waterford Crystal tour and offers a restaurant for meals.
Dining
7.0
The dining experience was generally good, with a great selection and a nice dining area. However, the absence of yoghurts or pastries was a letdown.
Facilities
8.0
The hotel offers various facilities such as room service, car hire, dry cleaning, and laundry. Additionally, guests receive a welcome drink upon arrival.
Harry
United Kingdom,
May
2023
6.6/10
The hotel is situated right beside the river with a lovely staff, but the view from the room could be improved. The rooms, above the ballroom, are comfortable with a large bed but need to be revamped. The service was professional and considerate, although there were minor lapses in attentiveness. The dining was adequate but not exceptional, and the breakfast room remained crowded. The location is convenient, within walking distance of attractions awaiting the refurbishment's completion.
Rooms
7.0
The rooms above the ballroom were of a high standard, well furnished, and comfortable with a large bed.
Service
8.0
The service was professional and considerate, with minor lapses in attentiveness.
Location
6.0
The hotel is right beside the river, with a convenient location pending refurbishment completion.
Dining
6.0
The dining was adequate but not exceptional, with a crowded breakfast room.
Facilities
6.0
Facilities were functional, awaiting improvements.
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